When it comes to permissions in ZERO, there are five different permission levels (or "roles"):
Administrator: Admins have full control over the account and have the highest level of permissions in ZERO. Admins can:
Access ALL admin controls (gear icon in upper right corner). Examples: provisioning the overall settings for the account, creating and managing teams, creating and managing users, creating and managing form templates and schedules, creating and managing API keys, Kiosks, etc.;
Perform ANY action across the entire platform. There are no restrictions on what Admins can do in ZERO.
Team Lead: Team Leads have control over everything that happens inside their specific team(s). Teams Leads can:
Create teams and manage people in their teams;
Create locations and manage people in their locations;
Create and manage alerts for their teams;
Create and manage templates and schedules for their teams;
Perform any action on any post in their teams (create, close/reopen, comment, assign, share, edit, move, copy, export, delete).
Member: Member is the default role in ZERO. Members can:
Perform any action on any post in their teams (create, close/reopen, comment, assign, share, edit, move, copy, export), but they cannot delete a post unless they are the original author of the post;
Members have no ability to perform any Admin or team management functions like an Admin or Team Lead can.
Contributor: Contributors can do everything a Member can do on a Team, except they can only access posts that:
- They have created
- They've been assigned to
- They've been subscribed to
Viewer: Viewers have the lowest level of permissions in ZERO. They have view-only access to the teams where they've been assigned, and therefore have no ability to perform any actions in ZERO.
